Privacy Policy

Last Updated: January 1, 2024

Indian Biofuels Corporation Pvt. Ltd. ("IBFC", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit our website www.ibfcbio.in or engage with our services.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and state/city when you fill out our contact or dealership enquiry form.
• Business Information: Details about your proposed retail outlet location, investment capacity, and business background submitted during the dealership application process.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Communication Data: Messages, queries, or feedback you send us via our contact form, email, or WhatsApp.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to dealership enquiries and contact form submissions.
• To provide, maintain, and improve our website and services.
• To communicate with you about your application status, promotions, and company updates.
• To comply with legal obligations and regulatory requirements under applicable Indian law.
• To analyse website traffic and user behaviour to improve user experience.
• To prevent fraud and ensure the security of our systems.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).

You may disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the website.

4. Sharing of Information

IBFC does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., email services, hosting providers), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority under the laws of India.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Dealership enquiry data may be retained for up to 3 years for business and compliance purposes.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@ibfcbio.com.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., government portals, social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company: Indian Biofuels Corporation Pvt. Ltd.
• Address: 32, 3rd Floor, Ashiyana Galaxy, Exhibition Road, Patna – 800001, Bihar, India
• Email: info@ibfcbio.com
• Toll Free: 0612-447-9588
• Mobile: +91 9570305639